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Privacy Policy


This privacy notice is here to tell you what information we collect about you, what we do with that information and why we do it, who we share it with, and how we protect your privacy.

This notice covers all personal data collected by CPRE. This is the same whether the information is collected by letter, email, face to face, telephone or online.

Personal information

Personal information is information that identifies a living person. That can be obvious information like name and address, or it may be something like an IP address or an identifier like an NHS number. This includes information you tell us about yourself, information we are given by other people or organisations, or what we learn by having you as a resident or client.

Some information is considered more sensitive or special:

• sexuality and sexual health • religious or philosophical beliefs

• ethnicity

• physical or mental health

• trade union membership

• political opinion

• genetic/biometric data

• criminal history

Extra care must be taken when collecting and using these types of information.

Though, for the purpose of this forum, just personal information, to identify you as an eligible user for this forum will be collected.

Why we need your personal information

We need some personal information to identify you as an eligible user for this forum, CPRE staff, volunteers, etc.

Why we can use your personal information

We can only collect and use (process) personal information if we have a proper reason or 'legal basis' to do so. In the case of the planning portal and the discussion forum, our basis is the identification as an eligible user for this forum.

Who we share information with

We do not sell your personal information to anyone. We don't share your personal information with any people or organisations unless they are providing services to us under contract or where providing that information is allowed by, or required by, law.

We only share information with these organisations where the law says we must, or where the law says that we can. We require these organisations to follow the law, including data protection laws, and we make routine checks before information is shared, to make sure that these organisations have adequate systems and procedures in place to protect your information.

Your rights

Individuals like you (data subjects) have rights under data protection laws to control what information you provide to us and what we can do with it. Asking for your own information is called a Subject Access Request More details on your full rights under data protection law can be found on the ICO website.

You can ask for access to the information we hold on you

Requests are free and we must respond with 30 days, unless your request is large or complicated, when we are allowed to take longer to respond to you.

You can ask to change information you think is inaccurate

If you believe that information we hold about you is wrong, you can ask us to change it. This might be if your name is spelled wrong or an email address is incorrect. You can ask us to delete information (right to be forgotten) In some circumstances you can ask for your personal information to be deleted, for example:

• Where your personal information is no longer needed for the reason it was collected in the first place

• Where you have removed your consent for us to use your information (where there is no other legal reason for us to use it)

• Where there is no legal reason for the use of your information

• Where deleting the information is a legal requirement

In case you want your forum account deleted this is possible, however a cool off period of 20 days applies.